question about ebay seller quote

[curculio]

My question is how a seller on ebay can have 100% buyers satisfaction when selling broken insect, missing parts and says brand new and perfect condition on the description and all so selling them at big price ?
taking about'' insectonline'' get some interogation about ebay quoting!

[wollastoni]

I have had several good trades with "insectonline" and I see that his ratings speak for him : www.ebay.com/usr/insectonline

You don't have 577 positive feedbacks and 0 negative ones by not providing expected quality.

He has been a good provider of not-offered-before specimens from Indochina.

Usually he don't pretend that his specimens are in "perfect condition" but he always write "quality : see on pictures" as in this A- example : www.ebay.com/itm/Bu763-Butterfly-Lepidoptera-Insect-Specimen-Vietnam/322797475132

This said :

- if he made a mistake on an item you have bought, put him a negative feedback. That's the rules of ebay

- if you think one of his descriptions is not appropriate, send him a message via www.ebay.com

Doing so, you would help him professionalise his business.

As I know him, I will also indicate him this topics, for him to learn and improve.

Olivier